WHEN PAYMENT FAILS

If the credit or debit card payment fails, please follow the guideline below.  

Choose Payment method *Paypal

When you don't have Paypal account 

>> follow the guideline #2 below

When you have Paypal account 

 >> follow the guideline #3 below

*** You can also choose more payment methods up to where you are located. APPLE PAY / VENMO / PAY LATER etc

*** If you want bank transfer, you need to log in to Paypal.

#2

When you don't have paypal account

: click [Debit or Credit card] or [Pay with a Card] or [Create an account] button 

They are all the same button.

If you cannot find the [Pay with a card][Debit or Credit card] button and there is only [Create an account] button, click.

It may seems you're signing up for PayPal, but this button is for paying with a card as a guest.

The PayPal page is differ by countries.

#3

When you have Paypal account

     -> Log in to Paypal

If you still have trouble with the payment, feel free contact customercare@samoondoh.com 

SAMO ONDOH cs team is here to assist you.